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FAQ

Please review the Frequently Asked Questions below for immediate assistance. If you have any additional inquiries, don't hesitate to contact us!

  • How do I schedule a LeBox delivery?
    Scheduling your LeBox delivery is easy! Simply: Visit our Pricing Page: To view our different plans and pricing. Choose Your Plan: Select the service that best fits your needs. Book Your Delivery: Fill out the booking form directly on the pricing page with your details, including delivery address and preferred date. Confirm Your Booking: Submit your booking request to finalize the schedule. You’ll receive a confirmation email with all the details. Need help or have specific requests? Call us at (936) 391-8313 or email info@leboxstorage.com. We’re here to assist you!
  • How soon do I have to book?
    Please book your LeBox at least 24 hours in advance. This lead time allows us to prepare your box and schedule your delivery efficiently.
  • Do I have to pay in advance?
    Yes, advance payment is required to secure your service date and time. We accept credit cards to make the process as convenient as possible for you.
  • Am I responsible for the box at my driveway?
    Yes, you are responsible for the box while it is on your property. You’re renting the box to store or move your items, and it remains in your custody temporarily. You will be the only one with access to the lock.
  • How many things can I fit in a LeBox?
    Each box can hold up to 4,500 pounds, typically accommodating the contents of 3-4 rooms. It's important to pack thoughtfully, as you are fully responsible for the packing and the integrity of the items stored. Please DO NOT store: Perishable food items Hazardous or environmentally harmful substances Illegal or stolen items Explosive or flammable liquids These precautions help ensure safety and compliance with regulations.
  • What tools do I need to make my moving easier?
    To simplify your moving process, consider using the following tools: Moving Blankets and Furniture Covers to protect your items from scratches and damage. Straps and Tie Downs to secure items during transport. Moving Dollies and Hand Trucks to facilitate the movement of heavy furniture and boxes. Floor Protectors to prevent damage to flooring. Packing Supplies and Moving Straps for efficient packing and stabilization. These tools can significantly ease the physical strain of moving and help ensure your belongings are transported safely.
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